Boaboa
100% UP TO 500 EUR + 200 FS + 1 Bonus Crab
Table of Contents
ℹ️ Boaboa Casino Review – Rating
| Legit and Fairness | 8.1/10 |
| Bonuses and Promotions | 8.8/10 |
| Casino-Style Games | 8.9/10 |
| Payment Methods | 8.5/10 |
| Trust and Safety | 9/10 |
| Customer Support | 8/10 |
| User Experience | 7.9/10 |
Our Rating: 8.4/10
🔎 Boaboa Casino Online – Overview
| Minimum Deposit | 10 EUR |
| Maximum Cashout | 500 EUR Per Day / 7,000 EUR Per Month |
| Payout Time | Instant (0-24 Hours) Up to 5 Business Days |
| Payment Methods | Visa, Mastercard, Blik, Skrill, Neteller, Paysafecard, Interac, MiFinity, Klarna, Bank Transfer, Zimpler, Sticpay, Payz, AstroPay, Qiwi, Giropay, Bitcoin, Litecoin, Ethereum, Ripple, Tether, USD Coin, |
| Language Website | English (with Australian, Canadian, New Zealand, and Indian variations), Portuguese (with Brazilian variation), Slovenian, Slovak, Italian (with Swiss variation), French (with Swiss and Belgian variations), Spanish (with Peruvian and Chilean variations), German (with Austrian and Swiss variations), Czech, Finnish (Suomi), Greek, Polish, Norwegian, Hungarian |
| Game Titles | Over 4,000 |
| Game Types | Slots, Jackpots, Table and Card Games (Blackjack, Baccarat, Roulette, Poker), Live Dealer Games, Instant Games (Crash, Plinko, Keno, Mines, Scratch Cards…) |
| Welcome Bonus | (100% Up to 500 EUR + 200 Free Spins + 1 Bonus Crab |
| Responsible Gaming | Cooling-Off Limit, Self-Exclusion Limit |
⚠️Boaboa Casino Review – Restricted Countries
Do you want to pay a visit to a virtual Boaboa recreative gambling island far away from the noisy urban world, where winter never snows and where the autumn depression is nonexistent?
Well, to be a part of the Boaboa Casino and play your favorite slot games, you first need to be familiar with the restricted countries policy of this casino. In other words, not everyone can join this gambling platform, no matter how badly some players want that.
First of all, you can access the Boaboa Casino only if you have reached the legal age under the law of your jurisdiction and are at least 18 years of age.
So, underage gambling is strictly prohibited at Boaboa Casino, and if you’re a minor reading this Boaboa Casino review, trust us – this gambling venue is definitely not the right place for you.
Boaboa Casino allows gambling only to players who reside in countries where gambling is legal.
Before creating an account at Boaboa Casino, make sure that online gambling is lawful under the legislation of your country of residence.
Boaboa Casino belongs to the group of online gambling sites with a relatively small list of restricted countries. At the time of writing our Boaboa Casino review, we discovered that players from only 26 countries of the world are not allowed to join this gambling site.
So, players from the following countries cannot register at Boaboa Casino, play real-money games, and make deposits:
- Afghanistan
- Belarus
- Bulgaria
- Curaçao
- Cyprus
- Denmark
- Estonia
- Iran
- Iraq
- Israel
- Lithuania
- Malta
- The Republic of Moldova
- Portugal
- Romania
- Russia
- North Korea
- Netherlands
- Sweden
- Ukraine (including the territory of Crimea)
- United Kingdom
- United States of America
- Cote d’Ivoire
- Armenia
- Georgia
- Netherlands Antilles
Bear in mind that this list of excluded jurisdictions can be changed at any given time. This is why it is essential to frequently check the general terms of Boaboa Casino to make sure you are not located in any of the restricted countries.
If your country was not restricted at the time of registration but later became an excluded jurisdiction, you would need to close your Boaboa Casino account immediately.
However, these are not the only country restrictions at Boaboa Casino.
Some game developers that cooperate with this gambling platform also impose additional territorial restrictions, meaning they prohibit players from certain countries from accessing their games.
So even if you can legitimately join Boaboa Casino, you still might not be able to play all the games available at this gambling site.
For instance, players from the following countries are not allowed to play games from the NetEnt software provider:
| Afghanistan | Albania | Algeria |
| Angola | Australia | Bahamas |
| Belgium | Botswana | Bulgaria |
| Colombia | Croatia | Czech Republic |
| Denmark | Ecuador | Estonia |
| Ethiopia | France | Georgia |
| Ghana | Guyana | Hong Kong |
| Iran | Iraq | Israel |
| Italy | Kuwait | Latvia |
| Lithuania | Mexico | Namibia |
| Nicaragua | North Korea | Pakistan |
| Panama | Philippines | Portugal |
| Romania | Singapore | Spain |
| Sudan | Sweden | Switzerland |
| Ukraine | Syria | Taiwan |
| Trinidad and Tobago | Tunisia | Uganda |
| United Kingdom | United States of America | Yemen |
| Zimbabwe | / | / |
🎰 Is Boaboa Casino Legit?
Can players rely on Boaboa Casino gambling services? Is Boaboa Casino a legitimate gambling platform with a proper gambling license?
After all, you are investing your hard-earned money here, and you deserve to know whether this investment is a good or a bad idea.
This is, actually, the most important thing when it comes to online gambling, as spending money in scam, dishonest, and suspicious gambling sites that operate without a license puts players at risk of their money and personal data being stolen.
And we are quite sure that you do not want that.
Boaboa Casino definitely does not belong to the group of newcomers in the betting industry, as it was first launched back in 2017. Believe us, if this was an unlicensed gambling site, Boaboa Casino would have been permanently closed a long time ago.
Thankfully, that’s not the case.
Boaboa Casino is owned and operated by Stellar Ltd, which is one of the fastest-growing offshore casino operators.
This company, running a network of licensed casinos and known for balancing flexibility with contemporary compliance standards, is registered in Anjouan, a small island located within the Union of the Comoros.
What this means is that Boaboa Casino holds an Anjouan Gaming license that obliges this gambling platform to comply with the set of basic casino-industry rules and to provide protection to all players by incorporating KYC (Know Your Customer) and AML (anti-money laundering) policies, RNG-certified technologies, and responsible gaming measures.
The truth is, this is one of the more easily attainable licenses in the gambling industry.
Also, since the Anjouan Gaming license is an offshore gambling permit, it is considered that its regulatory oversight is lighter compared to gambling licenses issued by the UK Gambling Commission or the Malta Gaming Authority.
But all this does not mean you have to worry about the safety or the legitimacy of Boaboa Casino. On the contrary.
This is a legal, legitimate, dependable, and trustworthy gambling platform that has taken a decent care of its players since 2017.
Responsible Gaming
One of the most crucial aspects of any online casino’s security and the orientation towards protecting players is the responsible gaming policy.
Even though Boaboa Casino offers a solid responsible play framework, there are definitely some aspects that should be improved as soon as possible.
We are talking about the main (built-in) responsible gaming tools that are the cornerstone of every player protection policy. The huge downside of Boaboa Casino is the lack of many responsible gaming tools, such as deposit limits, wager limits, session limits, reality checks, and so on.
The only safety play mechanisms at Boaboa Casino are the cooling-off limit and the self-exclusion limit, both of which are available only at your request. In other words, you cannot set these limits yourself, as these are not built-in tools.
If you think that you need a break from gambling, you can contact the Boaboa Casino support team and ask them to exclude you from gambling for a while (temporary).
However, if you want to be excluded forever and permanently, you need to send an email to support@boaboa.com and submit your self-exclusion request. After the Boaboa Casino staff approves your request, your account will be closed.
So, the only difference between these two responsible gaming tools is the duration. When it comes to the cool-down limit, we assume that you should specify in your cooling-off request exactly how long you want to be excluded.
Other Responsible Gaming Measures
Boaboa Casino offers players some recommendations on how to maintain control and prevent gambling disorders.
For instance, it is stated that “you should take gambling not as a way to get income, but as a way to spend leisure time”, or that “you should not seek an immediate refund, as you always have a chance to win another time”.
Although this is true, for players who are struggling with serious gambling problems, these types of recommendations are simply not enough.
Players who have difficulties controlling their gambling impulses and behavior need much more than phrased and general suggestions, such as the availability of many responsible gaming tools.
Apart from that, we found out in our Boaboa Casino review that this platform has a questionnaire, consisting of 13 short “yes” or “no” questions, designed for players who are worried that gambling has a negative impact on their lives.
Examples of these questions are:
- Are you reluctant to spend “gambling money” on anything else?
- Do you play until you lose all your money?
- Do you try to recoup as soon as possible right after a loss?
- Do you feel lost and desperate when you run out of money while gambling?
Answering positively to most of these questions is a strong sign that you might have a gambling disorder.
If that’s the case, you should reach out to one of the third-party organizations that Boaboa Casino partners with and whose job it is to give consultation in the field of gambling and to provide professional advice, help, and support on this matter.
We are talking about the specialized agencies, such as GamCare, Gamblers Anonymous, and Gambling Therapy.
Like we said at the beginning of our Boaboa Casino review, registration at this gambling site for persons under 18 is prohibited and illegal. The casino will take necessary measures to verify the age of all players, and any winnings gained by underage players will be cancelled.
Finally, Boaboa Casino recommends parents control their children’s access to gambling sites (including this one we are analyzing) by using online filters and software solutions, such as Net Nanny.
Legit and Fairness Rating: 8.1/10
💰Boaboa Casino Review – Bonuses and Promotions
Gambling at any online casino should always be aimed at fun. And what is a better way to have fun than to take advantage of the promotional offer?
Not only is claiming bonuses an unprecedented way to have a majestic and amazing time during your gambling journey, but at the same time, you can, with a bit of luck, earn much more than you initially expected.
In this regard, the promotional offerings at Boaboa Casino are definitely worthy of interest.
Of course, all eyes are on the generous welcome offer that consists of 100% of up to 500 EUR, 200 free spins, and 1 bonus crab. But why stop there?
Boaboa Casino delivers weekly reload free spins, Sunday free spins, weekend reload bonus, cashback bonuses, and many more impressive features.
Before we walk you through all these bonuses and promotions, we want you to understand the general bonus rules at Boaboa Casino so you know exactly what to expect and what conditions you need to meet to take full advantage of these bonuses.
General Bonus Rules at Boaboa Casino
Not all players can enjoy the perks of Boaboa Casino promotions. And we are not just talking about the residents of excluded jurisdictions, in accordance with the restricted countries policy.
Players from Armenia, Tunisia, Bosnia and Herzegovina, Indonesia, Georgia, and Malaysia cannot claim any bonuses at Boaboa Casino.
In addition, different games have a different percentage contribution towards the wagering requirements.
| TYPES OF GAMES | WAGERING CONTRIBUTION |
| Slots, Scratch Cards, Keno | 100% |
| All Live Games | 10% |
| All Table and Card Games | 10% |
| Video Poker | 10% |
| Plinko | 10% |
| Jackpot Slots | Not available for play with bonus funds |
| Slingo Games | Not available for play with bonus funds |
| Bingo Games | Not available for play with bonus funds |
When meeting turnover requirements, first you need to wager your real-money balance. Once the real-money balance is fully wagered, you will start wagering your bonus balance.
All wagering requirements have to be completed in 10 days. So, 10 days is the bonus lifetime. Once this period expires, the available bonus and any winnings derived therefrom will be voided.
Do not try to abuse bonuses by attempting to withdraw funds before you meet the wagering requirements. In such a case, your bonus balance and all potential winnings gained from bonuses will be voided.
If you received any no-deposit free spins, your winnings from this promotion will be capped at 80 EUR, in addition to a 40x wagering requirement.
Also, any no-deposit bonus has the same rollover requirement – 40x. These no-deposit bonuses have a maximum withdrawal limit of 5 times the bonus amount received.
For instance, a 20 EUR no-deposit bonus will have a maximum payout limit of 100 EUR. You cannot withdraw any winnings above 100 EUR, and winnings that exceed 100 EUR will be voided and removed from your account balance.
Welcome Bonus Package (100% Up to 500 EUR + 200 FS + 1 Bonus Crab)
The welcome bonus package at Boaboa Casino is available only on your first deposit ever made. Compared to the welcome offers in many other online casinos, this is not a multi-tier welcome bonus that extends over three, four, or more deposits.
The welcome offer consists of a 100% bonus of up to 500 EUR, 200 free spins, and one bonus crab.
So, the maximum bonus amount is 500 EUR (or the currency equivalent). If you make a minimum deposit of 10 EUR, you will be awarded 1 free pick at the claw machine (bonus crab credit).
But, to claim the full bonus pack, you need to deposit at least 20 EUR.
The 200 free spins will be received in sets of 20 per day for 10 days. You can claim the first 20 free spins from the moment you made a qualifying deposit, within the next 24 hours.
The following batches of 20 free spins can be claimed on each of the next 9 days after the exact hour at which the first deposit was made, within the next 24 hours again.
For instance, if you made a qualifying deposit on Monday at 11:00 AM, you can claim the first batch of 20 free spins until 11:00 AM on Tuesday. This is the moment when the clock starts ticking for claiming the second batch of 20 free spins, which you can do until 11:00 AM on Wednesday.
And this cycle continues for the next 8 days (10 days in total). Each batch of 20 free spins can be claimed within 24 hours from being available; otherwise, they will expire.
As for the wagering requirements, you need to wager both the deposit amount and the bonus amount 35 times to claim bonus money. On the other hand, the wagering requirements of winnings from free spins are 40x.
These turnover conditions must be met in 10 days, starting from the moment of the bonus activation. Not fulfilling wagering requirements in this timeframe will lead to the bonus amount and any potential winnings being void.
The maximum bet value is 5 EUR.
Things to Pay Attention To
Keep in mind that deposits made with Neteller or Skrill do not qualify for the welcome offer.
You can claim the welcome bonus package only before you place any bets with the qualifying deposit.
A withdrawal request before claiming the bonus or after the bonus is activated will void the bonus eligibility.
Also, you cannot combine the welcome bonus offer with other bonuses (or promotions) at the same time.
If you activate another bonus or claim free spins while having an active welcome bonus package, the current welcome offer and any corresponding winnings will be automatically removed.
Players from Thailand, Brazil, Chile, and Peru should pay attention to the maximum winnings cash-out rule, which is 10 times the initial welcome bonus amount. So, if these players received 100 EUR from the welcome offer, they will be able to withdraw a maximum of 1,000 EUR.
So, this is kind of unfair towards players from these countries.
We also discovered during our Boaboa Casino review that this platform can perform a KYC procedure and request some documentation from you, such as a copy of ID, proof of address, and proof of payment, before they credit you with the welcome bonus or before processing a withdrawal of your winnings derived from this bonus.
Other Bonuses and Promotions
Weekend Reload Bonus (50% Up to 700 EUR + 50 Free Spins)
If you make a minimum deposit of 20 EUR every week from 00:00 on Friday until 23:59 UTC on Sunday, you will receive a 50% weekend reload bonus of up to 700 EUR.
But if you want to take full advantage of this promotion, which means claiming a 50% bonus of up to 700 EUR and an extra 50 free spins, you would need to deposit at least 50 EUR or the currency equivalent.
After a successful qualifying deposit, the bonus will be credited immediately to your account. Also, you can claim a weekend reload bonus only before any bets are placed for the qualifying deposit.
Don’t try to request a withdrawal before claiming this bonus or after the bonus activation, as it will lead to bonus eligibility being void. The maximum bet value is 5 EUR.
More importantly, to claim a weekend reload bonus, you need to fulfill the following wagering requirements:
- 35x (deposit + bonus) for the winnings from bonus money;
- 40x for the winnings from free spins.
Meeting these wagering requirements is limited in time. You have 10 days to complete these conditions, or the bonus amount and any potential winnings will be voided.
You’re not allowed to mix or combine the weekend reload bonus with other bonuses and promotions. By doing so, the current active weekend reload bonus and any corresponding winnings will be automatically removed.
Again, players from Thailand, Brazil, Chile, and Peru can cash out a maximum of 10 times the value of the bonus amount.
Weekly Reload Spins (50 Free Spins)
There’s a bonus at Boaboa Casino waiting for you every week if you make a minimum deposit of 20 EUR from Monday to Thursday.
You will receive 50 free spins (or the currency equivalent), but you need to opt-in to qualify for this promotion.
After making a successful minimum deposit of 20 EUR, the 500 free spins will be credited immediately to your account.
These free spins come with the 40x wagering requirement and a 7-day period to be used. However, you need to complete the wagering requirements within 10 days of the bonus activation if you don’t want 50 free spins and any potential winnings derived from them to be voided.
The maximum allowed bet is 5 EUR, and you cannot combine this bonus with any other bonuses and promotions at the same time.
The maximum cashout rule that refers to the players from Thailand, Brazil, Chile, and Peru also applies to this bonus.
Weekly Cashback (15% Up to 3,000 EUR)
The weekly cashback offer is only available to the top 3 VIP tiers (Fisherman, Minister, and Diamond).
Regardless, players do need to opt in to qualify for this cashback bonus, which can reach 15% of up to 3,000 EUR.
By opting in, you will receive a weekly cashback bonus for the next four weeks if you continue making deposits and playing casino games.
This means that the “opt-in” period resets every 4 weeks, and active players will be automatically opted in for another 4 weeks. Inactive players would have to opt in again by placing bets and depositing money.
Overall, the weekly cashback bonus is only rewarding for active players who continuously make deposits and play casino-style games.
Bear in mind that this promotion is only valid for games played in the “Casino” section. Any money or funds you spend in other verticals, such as the “Live Casino” section, will not be taken into account.
The minimum amount of cashback you can receive is 5 EUR or the currency equivalent.
On the other hand, the cashback percentage and the maximum cashback amount are determined based on your VIP level (top 3 VIP levels). Let’s look at the table below.
| VIP LEVEL | WEEKLY CASHBACK PERCENTAGE | MAXIMUM CASHBACK AMOUNT |
| VIP 3 (Fisherman) | 5% | 1,000 EUR |
| VIP 4 (Minister) | 10% | 2,000 EUR |
| VIP 5 (Diamond) | 15% | 3,000 EUR |
The weekly cashback amount is calculated using the following formula:
- Net losses on the participating games from any deposits during the promo period x cashback % eligible at the time of request (net losses from bonus money and jackpot wins are not included in the calculation).
Once you qualify for this deal, the cashback bonus will be automatically credited to your account.
But you do need to activate this offer manually before it expires. Not activating the weekly cashback bonus within the required period will lead to the cashback entitlement being void.
Finally, to receive the weekly cashback bonus, you need to wager it one time using your real-money balance.
Kash Drops (241,000 Prize Drops)
The Kash Drops is a unique promotion split into ten campaigns, each running for 21 or 24 days.
To participate, you need to opt in, and after that, all you have to do is spin wheels, place bets, and play qualifying games daily to get your rewards.
These are the qualifying games:
| Lucky Cashpot 7s | Money Forge 7s Hold and Win | Moonlight Millions Hold and Win |
| Wonder Eagle 7s Hold and Win | Patrick’s Sea Stash Hold and Win | Joker Electro 7s |
| Devil’s Fishing Cruise | Clover Frenzy Hold and Win | Quarterback Fortune Hold and Win |
| Feargal’s Treasure 7s | Koban Kitty 7s | Flaming Pepper 7s Hold and Win |
| Lunar Snake Hold and Win | Shamrock Twist 7s Hold and Win | Skull Riches Hold and Win |
| Shamrock Stampede Gold Hunt | Heartbeat Blitz | Pyro Blast 7s Hold and Win |
| Cashpot Frenzy Hold and Win | Pinata Sparkles | Merry Multi 7s Hold and Win |
| Jewel Respins Hold and Win | Marine Millions Hold and Win | Joker Bounty Chase |
| Mega Joker | Space Hencounter | Hawaiian Holiday 7s |
| Emperor Spark 7s | Sparkle Stream 7s | Pepper Maxi 7s Hold and win |
| Football Fireblast Hold and Win | Flying Sheriff 7s | Pyro Canyon 7s Hold and Win |
| One Reel Deluxe Hold and Win | Shamrock Max Hold and Win | OmniBlitz 7s Hold and Win |
| Saturn’s Treasure Hold and Win | / | / |
The minimum bet value to participate in the Kash Drops promotion is 0.5 EUR or the currency equivalent.
With that said, any qualifying bet on any of the eligible games can earn you one random prize from the prize pool that is equal to 241,000 prizes in cash.
So, all prizes are practically cash rewards.
You need to spin at least one real-money spin with any eligible bet on any of the participating games in order to trigger one random cash prize.
Even though 1 bet can earn you only 1 random cash prize reward, you can win more than 1 prize during the entire promotional period.
Since the entire promotion is divided into 10 campaigns, each campaign consists of 24,100 random cash prizes.
Here’s how these cash prizes are distributed across one campaign:
| NUMBER OF PRIZES | CASH PRIZE |
| 100x | 2,000 EUR (or the currency equivalent) |
| 4,000x | 100 EUR (or the currency equivalent) |
| 20,000x | 20 EUR (or the currency equivalent) |
Like we mentioned, all prizes will be credited as cash and instantly, with no wagering requirements.
Sunday Spins (100 Free Spins)
Every Sunday at Boaboa Casino you have the opportunity to get 100 extra free spins if you wager a total of 800 EUR (or the currency equivalent) on ELA games.
- If you wager 100 EUR on ELA games, you will receive 20 free spins;
- Wagering an additional 300 EUR on ELA games will reward you with a further 30 free spins;
- And if you wager 400 EUR on ELA games, you will receive the final 50 free spins.
All these free spins can be used on the Detective Fortune slot game within 24 hours, starting from the moment of activation.
As soon as the minimum qualifying wagering (100 EUR) is met, the 20 free spins will be credited to your account.
Once you wager another 300 EUR, and afterwards 400 EUR, you will be credited with 30 free spins and 50 free spins, respectively.
All winnings from Sunday free spins will be credited in the form of bonus money, which then needs to be wagered 40 times before withdrawal. You must complete these rollover requirements within 10 days for each batch of free spins, starting from the moment of the bonus activation.
Otherwise, all Sunday free spins and the winnings derived from them will be voided.
The maximum bet value is 5 EUR.
You’re not allowed to combine Sunday free spins with any other bonuses or promotions at the same time. Activating another bonus or claiming bonus spins while having active Sunday spins will result in removing all Sunday free spins and any corresponding winnings.
Live Cashback (25% Up to 200 EUR)
The weekly live cashback offer is available, as the name says, for games played in the “Live Casino” section.
This means that funds spent in the “Casino” section of the Boaboa gambling site are not going to be considered at all.
You don’t need to opt-in in order to receive the weekly live cashback.
All you need to do is play live dealer games, and at the beginning of the new week, depending on your losses for the previous week, you will receive a cashback.
Actually, you can receive a 25% live cashback bonus of up to 200 EUR per week. The minimum eligible cashback amount is 5 EUR or the currency equivalent.
However, you won’t receive the weekly live cashback automatically. You need to request it via the live chat or the email support. In case you do not request the cashback amount, any entitlement to the cashback will be considered void.
All cashback amounts are calculated using the following formula:
- Net losses on the participating games from any deposits during the promo period x 25% (net losses from bonus money are not included in the calculation).
Before you can withdraw a cashback amount, you need to wager it 1 time.
Bonus Crab (Claw Machine)
As we can see, Boaboa Casino delivers rich promotional offerings to both newcomers and seasoned players.
However, if that promotional offer is not enough for you, Boaboa has prepared a special feature that lets you expand your rewards even further.
Boaboa Casino, just like the Vinyl Casino, belongs to the group of “Bonus Crab” casinos
This means you can take advantage of the popular bonus crab game in the form of the virtual claw machine, allowing you to grab interesting bonuses out of this machine, such as cash rewards, bonus money, or free spins.
You can qualify for 1 try at the bonus crab game per day by making a minimum first deposit of 10 EUR. One try at the claw machines equals one bonus crab credit.
Imagine bonus crab credits as tokens or coins that you need to insert into the claw machine in order to use it and to pull out interesting rewards.
You can qualify only for 1 try per 24 hours. The next time you can qualify to get another bonus crab credit is at least 24 hours after the previously made qualifying deposit.
Once you “insert the token”, or after the start of the try, you have 30 seconds to grab your prize in the claw machine.
Prizes can be:
- Cash Rewards, which will be added to your real-money balance and are subject to the wagering requirement of 1x before being withdrawable;
- Bonuses, which will be added to your bonus balance and are subject to the wagering requirement of 50x the bonus amount. The maximum winnings from the bonus money you grabbed at the claw machine are capped at 5 times the initial bonus amount. For example, if you “pulled out” a 10 EUR bonus in the bonus crab game, the maximum amount that can be credited to your real-money balance is 50 EUR.
- Free Spins, which cannot be exchanged for another bonus. All the winnings from free spins will be credited to your bonus balance and will be subject to 40x wagering requirements before being withdrawable. The maximum amount of winnings gained from these free spins that can be released from the bonus balance to your real-money balance is capped at 50 EUR. Any exceeding amount will be voided.
If you win more than one prize, only one randomly chosen prize will be credited to you. The maximum bet value while you play with the bonus money is, as expected, 5 EUR.
Finally, all wagering requirements we mentioned above must be completed in 10 days, starting from the day of the bonus activation.
VIP and Loyalty Program
As soon as you register at Boaboa Casino, you automatically become a part of their VIP program, which is practically based on loyalty points.
This VIP/loyalty system is packed with fantastic perks and benefits, including better exchange rates, higher weekly cashback percentages, and higher withdrawal limits. The top VIP tiers will also get their own personal VIP managers.
Here’s what you have to do in order to climb the VIP ladder. You simply need to play your favorite games and place bets. The more money you wager, the more loyalty points you will rack up.
And the more loyalty points you accumulate, the higher your VIP level at Boaboa Casino will be.
In other words, loyalty points are basically your ticket to a world of increased perks and rewards that come with each new VIP level achieved.
The Boaboa Casino VIP program is just like a ladder that consists of 5 levels, each bringing its own set of benefits, and each one better than the last. These are the VIP levels:
- Tourist (VIP 1)
- Explorer (VIP 2)
- Fisherman (VIP 3)
- Minister (VIP 4)
- Diamond (VIP 5)
Freshly registered players will start as a “Tourist”, but as you keep playing and placing bets, you’ll be collecting loyalty points, which will allow you to climb the loyalty ladder, unlocking better rewards.
For every 100 EUR of real money (not bonus money) wagered in the video slot games, you will receive 1 loyalty point. So, placing bets in table games, video poker, roulette, blackjack, baccarat, craps, and live dealer games will not be taken into consideration for receiving loyalty points.
Now, here’s the real kicker. You can directly exchange these loyalty points for a bonus (real cash). In other words, you can convert loyalty points into bonus funds, but to receive the money, you need to meet 35x wagering requirements.
The minimum number of loyalty points you need to collect in order to exchange them to bonus funds is 100. The higher your VIP class, the better the exchange rate at which you can exchange your loyalty points.
The table below shows the breakdown of the VIP levels with corresponding perks and benefits.
VIPLEVEL | EXCHANGERATE | WEEKLY CASHBACK / MONHTLY WITHDRAWAL LIMITS / VIP MANAGER |
| Level 1 (Tourist) | 100:1 | 0% / 7,000 EUR / No |
| Level 2 (Explorer) | 95:1 | 0% / 10,000 EUR / No |
| Level 3 (Fisherman) | 90:1 | 5% / 12,000 EUR / No |
| Level 4 (Minister) | 80:1 | 10% / 15,000 EUR / Yes |
| Level 5 (Diamond) | 70:1 | 15% / 20,000 EUR / Yes |
We have to mention that your VIP level is also determined by your activity during the 90 calendar days prior to the submission of the withdrawal request.
In addition, your VIP status can be changed depending on the ratio of deposits and withdrawals that you made, on one side, and bonuses that you received, on the other side.
If you weren’t active for a month, which means that you haven’t been actively placing bets in this timeframe, your VIP level will automatically be decreased to the lowest (Tourist) level.
Overall, your loyalty at Boaboa Casino is reflected in your activity levels and how often you place bets.
Penalties for Inactivity
Of course, you don’t need to be active if you don’t want to, but then the whole purpose of having a casino account is lost.
Even though Boaboa rewards loyalty and players’ activity, at the same time this gambling site imposes some penalties for inactivity as well.
If you haven’t logged into your account for a period of 180 days, your account will be considered an “Inactive Account”.
Each month during your inactivity, Boaboa Casino will charge a 5 EUR fee as an administration fee. Furthermore, the amount of this monthly fee can be changed at any given time, without previous notice.
If your account balance is less than 5 EUR, the entire amount will be charged, and when this balance reaches zero, no more administrative fees will be applied.
Benefits and Perks of the Boaboa Casino VIP Program
- Financial privileges. Players with higher VIP status can enjoy higher withdrawal limits with the speed of light payout times.
- Personal VIP manager. The top 2 VIP tiers (Minister and Diamond) will receive a personal VIP manager.
- VIP promotions. At Boaboa Casino, loyalty really does pay off. The more you play, the more loyalty points you will receive, but you will also get personal, tailor-made offers, promotions, and privileges.
- No limits. Members of the VIP club have the opportunity to get more profitable winnings without any limits.
Bonuses and Promotions Rating: 8.8/10
🎮Boaboa Casino-Style Games
One of the most crucial parts of our Boaboa Casino review is examining the game portfolio.
Featuring thousands of games in its game library means that both new players and the returning ones have so many options to choose from during their gameplay adventure in Boaboa Casino. So, this gambling site definitely meets the standards when it comes to meeting any gaming requests.
At the time of writing our Boaboa Casino review, there are over 4,000 options available, including the thrilling collection of slots, jackpots, table games, card games, instant games, live casino games with professional dealers, and more.
With the extensive game catalogue, it is natural that all these games are packed into several categories, such as “Top”, “New”, “Exclusive”, “Bonus Buys”, “Megaways”, “Live Games”, “Slots”, “Jackpots”, “Table Games”, and “Instant Games”.
If you want to see all available games at once, you can click on the “All Games” tab in the main game menu.
An impressive game collection is powered by more than 110 well-known software providers and smaller gaming developers. Some of these game studios are really big names in the iGaming industry, such as Evolution Gaming, Hacksaw Gaming, Pragmatic Live, Playson, Popiplay, Playtech, NetEnt, Yggdrasil, Relax Gaming, Spinomenal, Ezugi, Betsoft, Spribe, Thunderkick, Habanero, and many others.
Most of these games offer you the opportunity to try them out in a demo mode (play-for-fun mode), without having to spend a single cent of your funds. This is a chance for new players to experiment with games and play them for free, and a chance for experienced players to practice their skills and strategies.
Furthermore, you don’t even need to be a registered player to try these games in a practice mode.
A big part of the Boaboa Casino game offer is tournaments, which allow you to win huge prizes and extra loyalty points. Boaboa Casino regularly hosts daily, weekly, and monthly tournaments, but sometimes these competitions run for a year.
Let’s have a brief overview of the most important game categories at this gambling platform.
Slots and Jackpots
Slots are the gaming genre that takes the center stage at Boaboa Casino.
At this gambling platform you can really find all sorts of slots, from classic 3-reel slot machines and fruit slots to modern 5-reel video slots.
Also, this game category includes a wide range of themes, such as ancient, Greece, Egypt, animal, fishing, Wild West, epic, fruits, and others.
In addition to excellent graphics, different reels, appealing music, and intriguing storylines, the RTP rates are quite high.
Playing slots in a demo version allow you to test these games out completely free of charge, so you can see whether they suit your gaming taste. To start the game in a demo version, all you have to do is click on the “Play for Fun” button, which will appear once you hover over the icon of the selected slot.
Some of the most played slots at Boaboa Casino include titles like Shining Crown, Bounty of the Seas (Hold and Win), Turbo Diamonds (Hold and Win), Book of Ra, Oink Oink Oink, Pots of Great Fortune, Burning Hot, Demi Gods VI, Santas Rudolf, and many others.
Besides these regular slots, Boaboa Casino delivers interesting fixed and progressive jackpot slots that offer players an opportunity to win huge extra cash prizes, even with the smallest bets.
Can you imagine winning millions of dollars or euros just with one life-changing spin? That is exactly the whole purpose of jackpots.
At Boaboa Casino, you will find some of the following jackpot titles:
- Cash Connection Sizzling Hot
- 5 Star Coins: Hold and Win
- 20 Mega Hotfire
- Purple Hot
- Mine Blown
- Buffalo rampage: Hold & Hit
- Black Clover Bell Link
- Voltage Blitz Vortex
- Fire Crown
- The Watcher’s Luck
- Wild 5
- Feargal’s Treasure 7s
Table Games
Every single player who would like to experience the traditional casino vibe has the chance to visit the “Table Games” category at Boaboa Casino, which offers several hundreds of options, such as blackjack, poker, baccarat, and roulette.
All these table and card games come in many different variations.
Regardless of the table game type or variant, all these games have one thing in common, and that is – you need to know their rules and to have certain skills, strategy, and experience in order to win.
They’re not like slot games or instant games, which completely rely on the RNG software and pure luck. Of course, there is an element of pure luck in table games as well, but to win you definitely need more than good fortune and good cards.
Here are some of the most prominent table games at Boaboa Casino:
- Blackjack: Diamond Blackjack, Blackjack Royale, Blackjack Classic, Blackjack Multipliers, Blackjack Bonus Wheel 1000, Blackjack VIP;
- Baccarat: Baccarat 777, Baccarat Zero Commission, American Baccarat, Baccarat Supreme, Top+Plus Baccarat;
- Poker: Caribbean Stud Poker, Video Poker, Joker Poker, Multihand Titan Poker, Triple Strike Poker, Texas Hold’em Poker, Oasis Poker Classic;
- Roulette: European Roulette, Lucky Roulette, Golden Chip Roulette, Roulette 7, Booster Roulette, Apollo European Roulette, 3D Roulette, Zoom Roulette, Virtual Monaco Roulette, Auto Live Roulette;
Live Dealer Games
Live dealer games at Boaboa Casino are a must for players looking for the most authentic online casino experience.
These games deliver a real brick-and-mortar casino vibe directly to your desktop or mobile device, offering you the opportunity to interact with professional croupiers and other gamblers in real time through a live chat feature.
Naturally, the genuine atmosphere and the ambiance in the land-based casino are almost irreplaceable.
However, with online live casino games available at Boaboa Casino that offer HD live streaming and multiple camera angles, you don’t have to leave your home to experience the excitement of a 24-carat Vegas casino atmosphere.
With this in mind, Boaboa Casino’ live dealer games can really bring the thrill of the casino floor to your screen.
You can play these games from the comfort of your home. The live dealer category at Boaboa Casino includes games such as live poker, live roulette, live baccarat, and live blackjack.
The live dealer section at BoaBoa Casino includes classics like live blackjack, roulette, and baccarat, but you can also enjoy game shows.
- Live Blackjack: Gold Saloon Blackjack, Blackjack 77, Live Blackjack Ma, Oasis Blackjack, One Blackjack, Blackjack Azure, Blackjack Lobby, Blackjack VIP, Blackjack Creed, Cashout Blackjack;
- Live Baccarat: Baccarat Lobby, Speed Baccarat, Mega Baccarat, No Commission Baccarat, VIP Baccarat, Playboy Speed Baccarat, Baccarat After Dark, Sexy Hall Baccarat, XXXtreme Lightning Baccarat;
- Live Roulette: Gold Saloon Roulette, Rush Atom Roulette, Super Stake Roulette, Vegas Roulette 500x, Red Door Roulette, Rush Roulette, Mega Roulette, Playboy Roulette, Mega Fire Blaze Roulette, Gravity Roulette;
- Live Poker: Bet on Poker B, Rusky Poker A, Casino Hold’em Poker, Caribbean Stud Poker, Ultimate Texas Hold’em Poker, First Person Video Poker, Live Three Card Poker, Andar Bahar 1, Jacks or Better Draw Poker, Bet on Teen Patti;
- Game Shows: Crazy Time, Money Time, Monopoly Big Baller, Adventures Beyond Wonderland, Lightning Storm, Candy Wheel 25x, Agent Spinity, Mega Wheel, Joker’s Show;
Instant Games
If you want to spend your leisure time at an online casino by playing fast-paced games with immediate gratification and outcomes, then the “Instant Games” category at Boaboa Casino is the way to go.
These games are the most appealing for players who prefer short bursts of entertainment or a short break between longer casino sessions. Although packed with lots of fun and excitement, instant win games don’t guarantee a win.
But if you do get lucky, you will find that out in a matter of seconds or minutes, and you can collect your prize – which is oftentimes real cash – straight away, without delay.
Like we already mentioned, Boaboa Casino has dedicated a special section to these games.
Here are some of the most prominent instant win games at Boaboa Casino:
- Chicken Road Vegas
- Penalty Unlimited
- Plinko of Mine
- Rabbit Road
- Limbo
- Navigator
- Mucky Mines
- Jet Crash
- Diamonds of Majesty
- Plinko
- Gift Explosion
- Jingle Bell Bingo
- 4 Numbers
- Keno Super Chance
- Plinkgoal
- Piggy Smash 2
- Scratch Match
- Tap the Pot
- The Last Quack
- Swiminator
Tournaments
For all competitive players out there, Boaboa Casino has prepared some interesting tournaments where top ranks can bring you real money, loyalty points, valuable gifts, and many other rewarding prizes.
At the time of writing our Boaboa Casino review, we discovered 4 active and one finished tournament.
No special actions are required to join a tournament. All you have to do is take a look at the list of these tournaments and determine whether their conditions appeal to you.
Placing bets at eligible games will contribute to your total score, and the higher your rank among the winners, the better the reward.
Here’s the list of currently ongoing tournaments, with total prize pools and minimum bets.
- Winterfinity Clash Live tournament, with a 2,000 EUR total prize pool and the minimum bet value of 1 EUR.
- Cashcrab Monthly Race tournament, with a 4,280 EUR total prize pool and the minimum bet value of 0.50 EUR.
- Gold Saloon Live tournament, where you have the chance to grab your share of 110,000 loyalty points, with the minimum bet value of 0.30 EUR.
- Monthly Race tournament, with a total prize pool of 250,000 loyalty points and the minimum bet value of 0.50 EUR.
Casino-Style Games Rating: 8.9/10
💵Boaboa Casino Review – Payment Methods
Boaboa Casino offers a wide range of fiat and crypto payment methods for both withdrawals and deposits.
So, when it comes to payment options, this online gambling site caters to both players who prefer traditional banking methods – such as credit and debit cards, e-wallets, and prepaid vouchers – and crypto-savvy players who like making transactions in virtual currencies.
Incorporating crypto payment options caters to a broader audience and enhances the convenience of transactions.
Here are the payment methods supported at Boaboa Casino:
- Visa
- Mastercard
- Blik
- Skrill
- Neteller
- Paysafecard
- Interac
- MiFinity
- Klarna
- Bank Transfer
- Zimpler
- Sticpay
- Payz
- AstroPay
- Qiwi
- Giropay
- Bitcoin
- Litecoin
- Ethereum
- Ripple
- Tether
- USD Coin
On the other hand, here’s the list of all accepted currencies at Boaboa Casino:
- European Euro (EUR)
- Hungarian Forint (HUF)
- Norwegian Krone (NOK)
- Polish Złoty (PLN)
- Indian Rupee (INR)
- New Zealand Dollar (NZD)
- Canadian Dollar (CAD)
- United States Dollar (USD)
- Brazilian Real (BRL)
- Czech Koruna (CZK)
- Australian Dollar (AUD)
- Chilean Peso (CLP)
- Peruvian Sol (PEN)
- Swiss Franc (CHF)
- Thai Baht (THB)
- Nigerian Naira (NGN)
- South African Rand (ZAR)
- Singapore Dollar (SGD)
- Malaysian Ringgit (MYR)
- Philippine Peso (PHP)
- Korean Won (KRW)
- Bitcoin (BTC)
- Ethereum (ETH)
- Litecoin (LTC)
- Ripple (XRP)
- Tether (USDT)
- USD Coin (USDC)
Deposits and Refunds at Boaboa Casino
The minimum deposit amount at Boaboa Casino is 10 EUR or the currency equivalent. On the other hand, the maximum deposit limit depends on the chosen payment method.
All deposit processing times are instant, meaning that it’s just a matter of seconds or minutes before your account balance becomes heavier for the deposited amount. So, after you make a successful deposit, you will be able to play with the deposit funds immediately.
In addition, Boaboa does not charge any additional fees when you make deposits.
Generally speaking, this gambling platform does not offer refunds of the funds deposited to your account.
However, Boaboa Casino might consider a refund in exceptional circumstances, including technical problems with the website or the payment instruments. But keep in mind that no refund can be performed after the deposit in question has been used to place a bet.
If you consider that you deserve a refund, you must contact Boaboa Casino customer support service within 24 hours of the transaction in question. You can expect a response in 10 (business) days.
For the avoidance of doubt, all refunds at this platform are always at the casino’s sole and absolute discretion.
Boaboa Casino has the right to withhold any refund until your identity is confirmed.
For these purposes, Boaboa Casino will carry out a KYC account verification procedure, where you will need to provide your identity document (passport, driving license, national identity card) and any proof of your address (utility bill, rental agreement, bank statement, etc.).
If you don’t provide this information in 30 days, starting from the moment of the Boaboa Casino request, your refund will not be approved, and your account will be closed. This decision will be final, binding, and not subject to appeal.
Withdrawals at Boaboa Casino
During our Boaboa Casino review, we discovered that you can make withdrawals using the same method you used when making deposits.
Also, every time you request a withdrawal, Boaboa Casino will perform a KYC account verification process. This means that only verified players are allowed to make withdrawals.
The minimum withdrawal limit is 10 EUR. On the other hand, the maximum daily and monthly withdrawal limits are determined based on your VIP level.
Let’s take a look at the table below.
| VIP LEVEL | MAXIMUM DAILY WITHDRAWAL LIMIT | MAXIMUM MONTHLY WITHDRAWAL LIMIT |
| Level 1 (Tourist) | 500 EUR | 7,000 EUR |
| Level 2 (Explorer) | 500 EUR | 10,000 EUR |
| Level 3 (Fisherman) | 800 EUR | 12,000 EUR |
| Level 4 (Minister) | 1,000 EUR | 15,000 EUR |
| Level 5 (Diamond) | 1,500 EUR | 20,000 EUR |
You can have a maximum of 3 pending withdrawals on the account.
Now, pay attention to the following thing.
Boaboa Casino has a strict AML (anti-money laundering) policy. To comply with AML regulations, you have to wager your deposit one time before a withdrawal, which is, in our opinion, fair.
What this means is that you have to place bets that are equal to at least your deposit size before you can withdraw any of your deposited funds.
However, if the number of placed bets is less than the deposit amount, Boaboa Casino may cancel all your winnings and apply the 10% fee (but not less than 0.50 EUR) of the amount of the last deposit as payment expenses and the 15% fee if your account balance has been charged with a bank card or bank transfer.
You should be cautious when playing at online casinos whose deposit rollover requirements in this sense are above the mentioned one.
Withdrawal and Payout Times
Generally speaking, all withdrawals at Boaboa Casino are usually processed within 3 business days. But payout times vary, depending on the particular payment method.
Crypto and e-wallet withdrawal times are almost instant (up to 24 hours), while bank transfer withdrawal times can take up to 5 banking (business) days.
- Credit/Debit Cards: 1-5 Days
- E-Wallets: 0 -24 Hours
- Bank Transfers: 3-5 Days
- Crypto Payments: 0 -24 Hours
Payment Methods Rating: 8.5/10
🛡️Boaboa Casino Review – Trust and Safety
The matter of safety is definitely one of the crucial aspects of any online casino. Even the slightest doubt in a casino’s overall safety mechanisms can deter many players and make them never come back again to play.
This is precisely the reason why every single online casino has to do everything in its power to create a secure gambling environment for all players.
We already mentioned in our Boaboa Casino review that this is a legitimate and trustworthy gambling site. The legitimacy and the trustworthiness go hand in hand with safety and fairness protocols.
Boaboa Casino employs an advanced 128-bit SSL encryption technology, which is the first line of safety at this gambling site. Maybe this security measure looks funny to some players, but you should never underestimate this option.
The SSL certificate does an outstanding job in keeping your private and financial information protected from any unauthorized access. With this safety measure, Boaboa Casino practically prevents your sensitive data from becoming accessible and available to internet hackers.
Partnerships with only credible and respectable casino studios and software developers are also an important thing, not just for Boaboa Casino’s reputation but also for players’ trust in the fairness of games.
Due to these cooperations, Boaboa Casino uses RNG (Random Number Generator) technology that ensures fair, random, and unbiased game outcomes. So, rest assured that the final results cannot be the subject of manipulation, nor can they be rigged in favor of any player.
The RNG functionality is regularly tested and audited by independent bodies, such as eCOGRA, which ultimately guarantees the Boaboa Casino commitment to fairness.
Boaboa Casino keeps your funds separate from its own funds in dedicated client bank accounts. This is quite important, as this setup ensures that all your money held in these special customers’ accounts is kept secure and safe even if the Boaboa Casino goes bankrupt.
In other words, in the case of potential insolvency – the casino’s inability to pay debts – your funds will remain protected and returned to you.
KYC (Know Your Customer) Verification Procedure
Boaboa Casino is a KYC gambling platform, which means that only verified players can use the gambling services of this online casino.
At any given time, especially when you request a withdrawal, Boaboa Casino can carry out the KYC process that is needed to verify your identity and account. In simple words, the purpose of the KYC verification process is to confirm that you are the person who you claim to be.
Documents that you have to provide Boaboa Casino with during the KYC process include a properly certified national ID, proof of residence, proof of ownership, and transaction histories of the payment methods used, including bank or credit/debit card statements, etc.
The entire KYC procedure lasts 10 days. However, depending on the circumstances and complexity of a given case, additional time and checks may be required to complete the KYC verification.
Finally, Boaboa Casino encourages players to file complaints if they’re experiencing issues with any segment of the gambling site (technical account problems, transactional problems…), which goes to show the casino’s dedication to transparency.
We suggest that you read the complaints resolution procedure in the casino’s general terms and conditions (paragraph 13).
Are VPN Use and Bonus Hunting Allowed?
The restricted countries policy is there for a reason – to prevent players from countries where gambling is illegal from playing games.
This also means that players from these countries cannot use any additional technology, such as VPNs, proxy servers, Tor, or ZTNA, to bypass the geographical boundaries imposed in the restricted countries policy.
With all this being said, it comes as no surprise that Boaboa Casino is not a VPN-friendly gambling site.
Even though this platform does not address the potential usage of a VPN directly, one of our duties during this Boaboa Casino review is to investigate the bottom of the iceberg as well, not just the tip.
You cannot use a VPN at Boaboa Casino for two practical reasons.
First – using VPN technology means that you authorize the casino staff to close your account and forfeit any potential winnings.
Second – this is a KYC online casino. The whole idea of the VPN usage is for a player to hide its true identity or mask its real physical location.
Since the KYC identity verification procedure at Boaboa Casino is mandatory, sooner or later your true identity and country of residence will be brought to the surface.
If you don’t comply with the Boaboa Casino KYC process, your account will be closed permanently.
What About the Bonus Hunting?
Well, you can forget about the bonus hunting as well.
We are referring to bonus hunting as a type of manipulative and fraudulent strategy some players use to exploit the promotional offer of a casino and gain an unfair bonus advantage over other players.
This is called a bonus abuse. For example, if a player makes multiple accounts in order to claim welcome bonus offers multiple times, that is considered a bonus abuse.
At Boaboa Casino, any bonus offer is limited to one per person, family, household address, telephone number, personal or shared computer (e.g., school, public library, or workplace), and personal or shared IP address.
Boaboa Casino strictly prohibits any type of bonus or promotion abuse, which includes, but is not limited to:
- Any and all minimum risk strategies, for example, low-risk roulette bets (any bet spread combination on roulette games covering 24 (twenty-four) or more of the 37 (thirty-seven) unique spots on the table);
- Placing individual bet amounts greater than 5 (five) EUR before wagering is met;
- Moving from low-weighted or unweighted games (in the context of contribution to wagering requirements) to a high-weighted game after large wins for the purpose of clearing wagering requirements;
- Moving from high-risk betting to low-risk betting after a big win for the purposes of clearing wagering requirements;
- Two-tier betting;
- Playing games with an active bonus to build up value, converting the bonus, and then cashing out the accumulated value afterwards.
If you engage in any promotion abuse, fraud, or manipulation, Boaboa Casino has the right to void all promotions you participated in, void and confiscate all the winnings derived therefrom, and prevent your participation in future promotions.
In the event of any dispute regarding bonus abuse, the Boaboa Casino’s decision will be final and non-negotiable.
Trust and Safety Rating: 9/10
🛠Boaboa Casino Customer Support
Boaboa Casino offers three basic customer support channels when you want to get in touch with the casino representatives: live chat (24/7), email support, and an FAQ section.
The Live Chat
The live chat, which is open 24/7, is the most convenient way to contact the casino agents if you’re dealing with a problem that needs a quick fix or you just have a basic inquiry or simple clarification.
You can access the live chat feature in two ways. The first one is by clicking on the “Live Chat” tab at the left-hand navigation menu. But the second way of accessing this feature is more interesting.
You know how the vast majority of online casinos allocate the live chat icon in the bottom-right corner of the website? Well, that’s not the case with Boaboa Casino, as this icon is located at the top-right corner of the home page, just next to the “Sign In” and “Registration” buttons.
It’s an interesting choice, no doubt about it.
During our Boaboa Casino review, we tested the live chat feature several times, as both registered and unregistered players are allowed to use it. Once you open the live chat, you have to enter your name, email, and message, and then click on the “Start chat” button.
After that, you’ll be put in the waiting line (queue), which goes relatively fast, and as soon as possible you’ll be connected to a human casino agent. So, there’s not an AI chatbot at all, which is always appreciated.
But, when it comes to the support and the helpfulness of the casino agents, our feelings are mixed.
Some casino agents were polite and professional, providing us with quick and helpful responses. However, some casino agents seemed to be confused and too lazy to answer us, as we had to wait 10 minutes to receive a copy-paste text from the terms and conditions (which we have previously read) as a response.
Or, when we asked, “What cryptocurrencies does Boaboa Casino accept?”, we received the answer, “What do you mean by that?”. Our question, although basic and simple, was motivated by the lack of payment information on the website.
We expected to receive a brief and straightforward answer, but the casino agent, who works for the crypto-friendly Boaboa Casino, did not know what to answer. It is weird, isn’t it?
Email Support and FAQ
Alternatively, if you encounter a more serious problem during your Boaboa Casino journey that requires more attention and time to be solved, you can drop Boaboa Casino a line at support@boaboa.com.
As expected, the responses are not immediate with the email support. Don’t expect for Boaboa Casino representatives to answer you right away. As a matter of fact, you can expect the feedback within the 24-hour period, starting from the moment you sent the initial email.
Before reaching out to the casino’s customer support service via live chat or email, make sure to check out their FAQ page. It’s a comprehensive section that covers a lot of topics (account issues, withdrawals, games, verification procedure…) through 18 questions and answers.
Although an FAQ section is decent, adding more content wouldn’t hurt, because we believe that some topics are neglected (bonuses and deposits). Also, we got an impression that the FAQ’s emphasis is on the verification process (half of all questions are dedicated to this matter).
Boaboa Casino does not have direct phone support, nor does it offer accessible links to its social media platforms.
Customer Support Rating: 8/10
📲User Experience
The Look and the Appearance
Are you ready to have your gambling journey through the sunny Hawaiian beaches led by a nonchalant and easygoing penguin that represents the mascot of this gambling platform?
Well, this is exactly how we can describe the visual appearance of the Boaboa Casino website with the white-themed background and summer-styled aesthetics.
In fact, the entire design of Boaboa Casino features beaches, sand, coconut trees, necklaces made out of flowers, and the wonderful ocean view. It’s like a dream gambling destination.
Of course, the look of the website matters, but more importantly, the casino’s reliable visual appearance and the modern interface should be paired with its seamless functionality, as this is the winning combination.
The Functionality
The Boaboa Casino website is made with user-friendliness in mind. It offers an intuitive navigation, a clean layout, and well-organized categories – all of which contribute to finding what you want in just a couple of clicks.
You can open the main navigation panel, located at the left side of the screen, by clicking on the hamburger menu at the top-left corner of the home page.
Once you do that, you’ll be displayed with the most important categories of the site, which allow you to find everything you need.
We are talking about categories such as “Casino”, “Live Casino”, “Promotions”, “Tournaments”, “Bonus Crab”, “VIP, “Live Chat”, and “Language”. Nothing special, nothing extravagant, and yet so simple and functional.
The main slider on the home page consists of 4 slides that mostly contain bonuses, including the welcome bonus package and the weekly cashbacks.
Dysfunctional Search Bar?
On the other hand, during our Boaboa Casino review, we were truly disappointed with the search options available here. We are not just talking about the lack of filter solutions that allow you to narrow down your search, such as popular games, release date, alphabetical order, etc.
And we are also not talking about the possibility of sorting out games only by their providers and categories.
Even though Boaboa Casino offers a search button in the form of a loop, this function does not work properly. We typed in the keywords in order to find games we wanted to test, and once we clicked the “enter” button, nothing happened.
However, after a couple of seconds, the short list of only 5 games that contain the keyword we typed in was displayed. The question is – why only 5 games? Why don’t the results include all games with the corresponding keyword?
This is, in our opinion, the big downside of the Boaboa Casino and should be improved as quickly as possible.
Scrolling down to the bottom of the home page, you will find quick access links to the most relevant information about the website, including terms and conditions, privacy policy, contact info, cookie policy, and others.
Languages
The Boaboa Casino has made its website available in many different world languages with lots of variations:
- English (with Australian, Canadian, New Zealand, and Indian variations)
- Portuguese (with Brazilian variation)
- Slovenian
- Slovak
- Italian (with Swiss variation)
- French (with Swiss and Belgian variations)
- Spanish (with Peruvian and Chilean variations)
- German (with Austrian and Swiss variations)
- Czech
- Finnish (Suomi)
- Greek
- Polish
- Norwegian
- Hungarian
Mobile Usability
We live in a world where mobile gaming is on the rise. Indeed, casino players nowadays really want to be able to play their favorite games whenever they want and wherever they want.
This can only be possible through dedicated casino mobile apps or via mobile-optimized website casino platforms. Boaboa Casino belongs to the second group, as this gambling site does not offer a native mobile app you can download from Google Play or the Apple Store.
But not having a native app is not a problem at all, as the Boaboa Casino website is fully mobile responsive.
This means you can play games, claim bonuses, and make deposits and withdrawals on your Android or iOS mobile browser. In other words, the Boaboa Casino website is just as functional on your mobile device as on the desktop version.
No matter the device (smartphone, tablet, MacBook, laptop…), all gambling features that can be used on the desktop version can also be used on the mobile version, so you won’t be deprived of a seamless gaming experience.
We tested the casino’s performance on the Android device during our Boaboa Casino review, and we did not encounter any problems or interruptions. All pages and games load quickly with no lags or glitches.
And the best part is that the Boaboa Casino website, due to good mobile optimization, adapts to any screen size.
User Experience: 7.9/10
📝Boaboa Casino Review – Final Verdict
At the very end of our Boaboa Casino review, we have to say that there’s absolutely no doubt that this gambling site is more than a solid choice for many players – both newcomers and experienced ones.
But as any other online gambling site, Boaboa is a mixed bag with both strengths and weaknesses.
Let’s begin with the good side.
With its alluring summer theme and the Hawaiian easygoing penguin mascot that invites you to pack your bags and go on a deserved holiday vacation, Boaboa Casino offers a fantastic selection of more than 4,000 games, all being provided by some of the best software developers in the iGaming industry.
It’s definitely a legitimate, reliable, trusted, and safe online gambling venue with a decent welcome bonus package and a collection of other engaging promotions and features, such as cashbacks, reload bonuses, extra free spins, and the bonus crab game, which is more than satisfactory for both casual and regular players.
Boaboa Casino opened its virtual gates back in 2017, meaning that this is a platform that has a lot of experience in the betting business, which is why it has created a secure gambling environment with diverse payment methods that include a variety of fiat and crypto options.
With numerous languages available in different dialects, Boaboa Casino has made sure to be open to players from all parts of the world.
However, Boaboa Casino is not a flawless gambling platform, as some serious improvements need to be implemented.
What we don’t like is the lack of some of the crucial responsible gaming tools, such as deposit limits, wager limits, session limits, reality checks, and many others.
More attention should be dedicated to incorporating these player protection tools, as these built-in tools can significantly lower players’ risk of developing gambling disorder.
The relatively dysfunctional search bar that we discovered during our Boaboa Casino review can ruin the player’s gaming experience, especially if the casino, such as Boaboa, delivers an extensive game collection.
Finally, some live chat casino agents should undergo proper training, as not knowing how to answer simple questions can leave many players angry and frustrated.
Overall, we think that the positives of this casino outweigh the negatives. So, feel free to give the Boaboa Casino a try. Whether you’re a complete newbie or a well-versed gambler, Boaboa Casino provides an immersive and exciting gaming experience to all players.
Final Rating: 8.4/10
THE WELCOME (MAIN) BONUS PACKAGE
- 100% up to 500 EUR + 200 Free Spins + 1 Bonus Crab
- Minimum deposit: 20 EUR
- Wagering requirements: 35x (d+b) for bonus funds, 40x for free spins
OTHER (SPECIAL) BONUSES AND PROMOTIONS
Weekend Reload Bonus
- 50% up to 700 EUR + 50 free spins
- Minimum deposit: 50 EUR
- Wagering requirements: 35x (d+b) for bonus funds, 40x for free spins
Weekly Reload Spins
- 50 free spins
- Minimum deposit: 20 EUR
- Wagering requirements: 40x
Weekly Cashback
- 15% up to 3,000 EUR
- Minimum cashback: 5 EUR
- Wagering requirements: 1x
Kash Drops
- 241,000 random cash prizes
- Minimum bet: 0.5 EUR
- Wagering requirements: No
Sunday Spins
- 100 free spins
- Total wagering: 800 EUR (100 EUR wager for 20 FS, 300 EUR wager for 30 FS, and 400 EUR wager for 50 FS)
- Wagering requirements: 40x
Live Cashback
Wagering requirements: 1x
25% up to 200 EUR
Minimum cashback: 5 EUR